Pay with iyzico - Frequently Asked Questions

Is iyzico membership paid?
No, it's completely free. You can sign up instantly through the iyzico mobile app or by clicking here.

What is Pay with iyzico?
Pay with iyzico, the easiest way to make a payment, allows you to make payments quickly and securely, whether with your balance, your bank card, or by money transfer/EFT.

What is iyzico balance?
iyzico balance is the amount you have to make purchases without needing a credit card. You can load money into your iyzico account via our mobile app, spend it as you wish, or withdraw the remaining balance to your bank account.

How do I add money to my iyzico account?
After clicking "Load Money" in the iyzico mobile app, you'll see the "Load Money with Card" and "Load Money with EFT/Transfer" options. If you want to add money to your account with your card, click the "Load Money with Card" button and enter the amount you'd like to add. You can then continue the transaction by selecting one of your registered cards or add a new card to complete the loading process. All transactions made with your card are reflected in your balance instantly, 24/7.

If you choose to "Load Money via EFT/Transfer," you can select your bank account and enter the amount you'd like to deposit. Deposits made via EFT/Transfer are instantly reflected in your balance.

When will the money I load into my iyzico account be reflected in my balance?
Any money you add to your iyzico balance via your card or EFT/Money Transfer will be reflected in your balance instantly.

How do I spend the balance in my iyzico account?
You can currently use your iyzico account balance on tens of thousands of sites. However, very soon, we will enable you to make payments with your balance on all websites that use the iyzico payment infrastructure.

How do I withdraw money from my iyzico balance?
By clicking "Withdraw Money" on the iyzico mobile app, you can enter the amount you'd like to withdraw. Then, you can complete the withdrawal by entering the IBAN you'd like to send the money to. The amount you withdraw will be reflected in your bank account within the next business day.

Where can I track my returns?
By downloading the iyzico mobile app, you can track your returns and get 24/7 live support if you have any questions.

When will my refund be reflected in my account?
The refund will be transferred to your account as soon as your request is approved.

Is there a fee to add money to my iyzico account?
No, all transactions you make in your iyzico account are free.

Is there a fee to withdraw money from my iyzico account?
No, all transactions you make in your iyzico account are free.